Manage or delete some of your data
Delete individual scans
- Open the Nurvii app and sign in.
- Go to Profile → Scan History (or open a scan from Home).
- Open the scan you want to remove and delete it.
That scan image, extracted ingredients and related history for that item are removed from our servers. Your account, email, health profile and other scans stay.
Change or clear health details
Open Profile → Health Profile and edit or clear the optional health information you added. You do not need to delete your account to change this.
Change profile details
Open Profile → Edit Profile to update your name, photo or optional phone number. Removing a profile photo deletes that photo from our servers.
Request by email
If you cannot use the app, email support@nurvii.com from the email on your account and tell us which scans or profile data to delete. We typically complete these requests within 1–2 business days. This does not delete your full account unless you ask us to.
What this page does not do
It does not delete your Nurvii account. For full account deletion, use https://api.nurvii.com/account-deletion or Profile → Settings → Delete Account.
It does not cancel an App Store or Google Play subscription. Manage billing in your store account.