Nurvii

Delete your Nurvii account

Use this page to request deletion of your Nurvii account and associated personal data.

How to delete your account in the app

Open the Nurvii app and sign in.
Go to Profile → Settings → Delete Account.
Read the confirmation and tap to confirm deletion.

Deletion starts immediately after you confirm in the app.

How to request deletion by email

If you cannot access the app, email support@nurvii.com from the email address on your Nurvii account and ask us to delete the account. We typically complete these requests within 1–2 business days.

Data that is deleted

Account profile, including name and email address
Optional phone number and profile photo
Health preferences
Scan history and related personal data stored on our servers
Nurvii-stored subscription and purchase records linked to your account

Data that may be kept

Apple and Google keep their own App Store / Play billing records. Nurvii may retain only minimal server logs needed for security, fraud prevention, or legal compliance, and only for as long as required.

Subscriptions

Deleting your Nurvii account does not cancel an active Apple App Store or Google Play subscription. Cancel billing in your Apple ID or Google Play account settings.

Delete some data without deleting your account

Do not use this page for that. To remove scans, health details or a profile photo while keeping your account, follow https://api.nurvii.com/manage-data.